WARRANTY/INSTALLATION
We provide a 30-day money-back guarantee for all of our products, and our faucets come with a five-year manufacturer's warranty. If your product is damaged during the warranty period, we will replace it at no charge to you.
We do not offer installation services, but we provide detailed installation instructions with all of our products to help you install them properly.
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While installation requirements can vary depending on the specific model, most of our faucets can be installed by a competent DIY enthusiast. However, we always recommend consulting with a professional plumber if you are uncertain.
We accept returns within 30 days of purchase, as long as the product is in its original packaging and in new condition. Please see our full return policy for more details.
We recommend cleaning your faucet regularly with a mild soap and water solution. Avoid using abrasive cleaners or materials that could damage the finish. Please refer to our Care and Maintenance page for more information.
PAYMENT/SHIPPING & MORE
We accept various payment methods, including major credit cards and PayPal.
Delivery times can vary depending on your location. We ship all orders within 48 business hours or less. Express shipping is also available at checkout.
Unfortunately, we do not currently offer international shipping. Our shipping services are limited to the United States only.
Once your order has been processed, we will provide you with a tracking number that you can use to track your shipment.
You can reach our customer service by email at info@qovafaucets.com. Please visit our Contact Us page for more information.
Our faucets are made of high-quality materials such as brass, stainless steel, and chrome.
Yes, we offer wholesale pricing for businesses and contractors. Please contact us for more information about our wholesale program.